Frequently Asked Questions

How soon in advance do I need to order a cake?
Because all cakes are handmade and decorated, as much notice as possible is preferred. However, in most cases a minimum of two weeks is OK, providing we have availability. We can get booked up a couple of months in advance!

I’ve been let down by someone else. Would it be possible for you to do a cake for next week?
I may be able to help you out depending on how busy I am. Please call me on 01273 583319 as soon as possible.

Do you deliver?
Prices include free delivery between Newhaven and Saltdean. A small delivery charge will be added to orders outside this area.

Can I collect my cake from you?
By all means. Please contact me for my address and directions and to arrange a mutually convenient time.

Do I need to pay a deposit?
Yes. A minimum of £10 is required as a deposit to secure the booking. Once received, your booking is confirmed and the date reserved for you.

Can I cancel my order?
Yes you can, but your deposit is only refundable if you have given a months notice. If you are giving less than one months notice it is not refundable. This is because special items may have been purchased for your order and other orders may have been turned away because I have had your order booked in.